We are a social enterprise that connects local farms directly to you. We offer a variety of certified fresh vegetables and fruits, delivered from farms to your kitchen in 24 hours.

A social enterprise is a business with specific social objectives that serve its primary purpose. Veggies.my places equal emphasis on People, Planet and Profit.

We limit single-use plastic and deliver your goods in eco-friendly bags, in line with our People, Planet and Profit approach.

Veggies.my is a social enterprise that works directly with local farms. Payments are processed through local banking partners and we do not keep your credit card data. You can always reach our team on WhatsApp or by phone at 016-6505535, or by email at veggies.my@gmail.com.

When your order arrives, here are some tips for inspecting it:

• Check colour and appearance: look for vibrant, natural colours. Avoid yellowing leaves, dark spots, mould or discolouration (such as wilted greens or browned stems).
• Test firmness and texture: produce should feel firm, crisp and heavy for its size. Avoid anything soft, mushy, slimy or excessively shrivelled.
• Smell the produce: fresh fruits and vegetables should smell clean, natural, sweet or earthy, never sour, fermented or rotten.
• Check packaging and temperature: heat-sensitive items such as berries, leafy greens and herbs should have been packed and delivered in proper conditions.

If anything isn't right, please WhatsApp us at 016-650 5535 or email veggies.my@gmail.com within 24 hours. We will investigate and get back to you as soon as possible. If the mistake is from Veggies.my, you will receive a refund (money-back guarantee) or a replacement on your next order. See our refund policy for details.

Veggies.my works directly with local highland and lowland organic farmers across Peninsular Malaysia for all our organic produce.

For our Imported Range and Imported Fruits, we source directly from importers to ensure freshness, good quality and competitive prices.

Yes. All our organic vegetables and fruits are certified organic by the Ministry of Agriculture (MyOrganic) under strict regulations, periodic inspections and lab tests. Our MyOrganic certificates are displayed on our website for your reference.

We pack our produce using specialised materials such as wrapping, netting and trays. These are designed to absorb shock, keep items separate and limit movement during storage and delivery to you.

The pack size and weight of each item is stated in its product description, so you can order the right amount for your family without food waste. Need help? WhatsApp us at 016-650 5535 or email veggies.my@gmail.com.

All products listed on our website are available and ready for delivery to your doorstep. If an item is out of stock due to a quality issue, a shortage from the farm or other reasons, our customer service team will inform you upon delivery.

For the best taste, texture and nutritional value, eat or properly store your fresh produce within 1 to 2 days of receiving it. Exact timelines depend on the type of produce:

Leafy greens & berries: eat first (1 to 5 days)

Hard vegetables & root crops: last longer (1 to 4 weeks)

• Broccoli, cauliflower and cabbage: consume within 5 to 10 days, stored in the refrigerator.
• Capsicum and chillies: stay fresh for 1 to 2 weeks.
• Root vegetables (carrots, beets, turnips): last 2 to 4 weeks in the refrigerator crisper.
• Potatoes and whole onions: store in a cool, dark, dry pantry, where they last 2 to 3 weeks (mature potatoes can last up to a few months).

You can browse and add items to your cart freely. To complete payment and checkout, you must be logged into a registered personal account.

We're working hard on it and will let you know once it's ready for download. For now, shop at www.veggies.my on your laptop, desktop or mobile device (iPad, Android, iPhone and more).

Yes! Our website is mobile friendly, so you can shop from your phone or tablet.

Cancellations and delivery reschedules must be made before 6pm on the same day you placed the order (the "Grace Period"). Contact us at veggies.my@gmail.com or call 016-6505535. Requests after the Grace Period cannot be accepted.

You can refer as many friends as you like and earn 500 Veggies Points each time a friend makes their first purchase. It applies only to friends who don't already have a Veggies.my account.

1. Log into your Veggies.my account and click Refer and Earn.
2. Click the Copy button to copy your referral code.
3. Share the code with your friends or on social media.

See the full steps on our Refer-a-Friend page.

We currently deliver within Petaling Jaya and Kuala Lumpur areas (see the zones below). To confirm your neighbourhood or office, call us at 016-6505535.

We deliver Monday to Saturday (excluding public holidays). Choose your preferred time slot at checkout.

There's no minimum order, but delivery is free once you pass the minimum for your zone. Below it, a small delivery charge applies.

A reasonable delivery charge applies only if your order is below the minimum for your zone: RM4 (Zone A), RM6 (Zone B) or RM8 (Zone C). See the zone table above.

Leave a note in the remarks section when you order. Our delivery team will contact you on arrival so you can meet them at the lobby or guard house. You can also call 016-6505535.

Contact us at veggies.my@gmail.com or 016-6505535 as soon as you know. We'll try to rearrange, though an administrative charge may apply. Once your order has shipped, cancellations and reschedules can't be accepted.

Yes! Our delivery team will contact you if there's a delay, or you can call 016-6505535 for an update.

Absolutely. Just note in the remarks section of your order who we can hand the items to, and our team will take care of the rest.

Through our payment gateway: e-wallets (Touch 'n Go, GrabPay, Boost, KipplePay), online banking (FPX), or credit/debit cards (VISA, Mastercard).

Yes. It's as safe as using your card in any retail store. We use local banking partners to process all payments, and we do not keep your credit card data.

Please refer to our dispute, return and complaint procedure, or contact us at veggies.my@gmail.com or 016-6505535.

You can decline the item at delivery and our team will bring it back. You can also refer to our refund and replacement policy.

Photos on Veggies.my are for illustration only, and we reserve the right to change packaging or product descriptions without prior notice. If you have any concerns, contact veggies.my@gmail.com or 016-6505535.

Our customer service team is happy to help. WhatsApp us, call 016-6505535, or email veggies.my@gmail.com. For wrong or damaged items, please see the questions above on replacements and refunds.